Can I skip the Audit and go straight to a Sprint?
Sometimes. If your team has already done the diagnostic work and there is consensus on the priority workflow, owner, and measurable before-and-after, a Sprint can run without an Audit. We will tell you on the first call whether to skip or to start with the Audit. Most buyers benefit from the Audit because the priority workflow is rarely the one they walked in pointing at.
What does pricing look like for a Sprint or Program?
Sprint and Program pricing is scoped against the workflow count, principal involvement, and AI Go-Live Gate scope. We name the price band on the first call after the workflow is described. Like the Audit, Sprint and Program are fixed-fee engagements; no billable-hours model runs underneath.
What happens to our existing tools during install?
They keep running. The redesign installs alongside them. If a tool is part of the source of truth for an AI-assisted step, it gets a named owner and an approval rule. If a tool is redundant after the redesign, retiring it is a separate decision your team makes after the engagement.
What if the redesign does not hold under live use?
Rollback runs against the documented prior state. No "ship it anyway" pressure. The engagement letter has change-control clauses that name what gets deferred or descoped. The redesign is allowed to fail; what is not allowed is to fail invisibly.
Can we run a Sprint and a 100-Day Program in parallel?
Usually not. The cross-workflow discipline of a Program assumes a portfolio-level view that gets diluted if the principal is also splitting attention with a single-workflow Sprint. We will say so on the scoping call.